We apologize for the inconvenience you have experienced and our late reply.
We could not confirm an email address registered to your LINE account. Please note that if you did not register your email address, you will be unable to carry over your account information with your email address after selecting Log in.
If you linked your Facebook account with LINE, you can also carry over your account by selecting Login with Facebook.
For more details, please refer to the following Help article.
Carrying over an account with Facebook
https://help.line.me/line/?contentId=20000102
If you cannot carry over your account via the methods above, you will no longer be able to use your previous account. Please continue using your current account or register a new account.
Again, thank you for using our services, and please let us know if you need any additional assistance.
Kind regards,
LINE Customer Care
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