Error when trying to open Contributor Web: (0x0) page XML root node is NULL
Technote (troubleshooting)
Problem(Abstract)
Error when trying to open Contributor Web on both web server and client computer.
Symptom
(phasePageLoad)
(errorXMLNodeNull)
Further Information
Component error:
(0x0)
Component description:
page XML root node is NULL
Script catching error:
planning77.js::errorCheckThrow
OR
planning98::process
planning98::initialiseApplication
recheckBrowserVersion
Response object error 'ASP 0159 : 80004005'
Buffering Off
/cognos/contributor/planning07.asp, line 26
Buffering must be on.
Cause
Buffering not enabled in IIS.
Resolving the problem
In Internet Information Services (IIS), enable buffering.
Steps:
Start IIS.
Right-click Default Web Site, and then click Properties.
Click the Home Directory tab, and then click Configuration.
On the Options tab, click Enable buffering.
Click OK twice.
Restart the IIS Admin Service.
Cross Reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos Planning Contributor Windows 8.1
Historical Number