As most consumers rely on the restaurant’s reputation to infer food quality, restaurants invest heavily in developing a reputation that is considered trustworthy (Fandos and Flavian, 2006; Herbig and Milewicz, 1995; Madanoglu, 2005; Rijswijk and Frewer, 2008). When consumers choose service brands such as restaurants, they also consider risk reduction (Lacey et al., 2009). That is, consumers try to reduce uncertainty and anxiety by taking into account the overall brand equity, brand trust, and brand reputation. Thus, it is important to analyze further the relationship among brand equity, brand reputation and brand trust in the chain restaurant industry.