The logistics functions are not immune from this process. The breathless pace of establishing a global network of shops left a wake of unco-ordinated and unintegrated movement activities. A raft of carriers, freight forwarders and customs brokers had been used to move the product, often with the not unexpected result of having the product arrive without matching paperwork and with subsequent delay in product delivery to the stores. The poorly integrated activities resulted in low service quality at a high cost of distribution.