You received Ron's instructions on 28 November to change to K-Line.
PO 3710 and 3730 have been loaded at Siam yesterday.
CNEE Superior Manufacturing know the market situation and market rates and works with several forwarders from who the receive freight quotes.
We are in business with Superior Manufacturing for more than 2 years and they make use of me because my rates are good and my service is good.
Because you did not follow up on instructions and forgot to cancel NYK this is costing me : 2 x USD 575,00 = USD 1150,=
I cannot charge Superior USD 1150,= for our mistake. If i do that than i will loose this business which is more than 50 FEU per year.
So no, it is not ok and we have to find a solution for this.