So sorry to bring you this trouble, i go to the warehouse and check the goods for you this morning.
I suggest no to ship those goods( Lot A) for you, for that qty got unfilled corner problem.
I would like to suggest you to take another lot (Lot B) , but that lot is our second-choice, the only problem of this lot is the flatness .
For our first-choice, the blending we control is below 0.7 mm.
But this lot (Lot B) , some of the tile is 0.9 mm, so we downgrade this lot to second-choice. There is only 0.2mm different from our first-Choice standard.
I think Lot B will be much more better than that Lot A which have unfilled corner problem.
I am so sorry that we can't supply the first -Choice for you, for we found lot A got unfilled corner problem, and we should not ship it to you.
And in our warehouse, we don't have first-Choice stock, and can't only wait for the production schedule till end of Dec.
If it is possible, i hope you customer can wait for our production schedule, but if it is urgent, i suggest you to take lot B.
For our Second-Choice, we can give you 20% discount.
Pls kindly let me know about your decision.
So sorry to bring you this trouble, i go to the warehouse and check the goods for you this morning.
I suggest no to ship those goods( Lot A) for you, for that qty got unfilled corner problem.
I would like to suggest you to take another lot (Lot B) , but that lot is our second-choice, the only problem of this lot is the flatness .
For our first-choice, the blending we control is below 0.7 mm.
But this lot (Lot B) , some of the tile is 0.9 mm, so we downgrade this lot to second-choice. There is only 0.2mm different from our first-Choice standard.
I think Lot B will be much more better than that Lot A which have unfilled corner problem.
I am so sorry that we can't supply the first -Choice for you, for we found lot A got unfilled corner problem, and we should not ship it to you.
And in our warehouse, we don't have first-Choice stock, and can't only wait for the production schedule till end of Dec.
If it is possible, i hope you customer can wait for our production schedule, but if it is urgent, i suggest you to take lot B.
For our Second-Choice, we can give you 20% discount.
Pls kindly let me know about your decision.
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