Sometimes the links between records become broken. When this happens, library staff may see a message such as 'i76449233 (barcode 31298014223633) is still linked to deleted bib record, b23614237'. Other signs of a broken record link include searching by barcode and retrieving more than one entry, one legitimate and one representing a deleted record (sometimes called a 'ghost' record). Use this service commitment to request that Innovative repair broken record links