The first step in developing goals is to develop a baseline. Conduct the observations for at least 4 weeks to develop the baseline. After the baseline is developed, compare future observations with the baseline, and track them for improvements. For example: If there were 20 items on the checklist, and the worker performed 17 of them safely, then he would get a score of 85% safe. The improvement between observations could be graphed and displayed for employees to view. When the graph shows improvement, it provides positive reinforcement feedback to employees. Below is an example of a graph that tracks improvement of safe behaviors in a forklift operation.