I am always working to improve the quality of service I give to customers.
2 I have speci c ideas about how to improve the service I give to customers.
3 I often make suggestions about how to improve customer service in my
department.
4 I put a lot of effort into my job to try to satisfy customers.
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5 No matter how I feel, I always put myself out for every customer I serve.
6 I often go out of my way to help customers.