The objective of the survey is to assess problems faced mainly by library users. Data were collected by means of a questionnaire containing closed-ended questions and provides ‘Other’ option when the provided answers don’t satisfy participants. The analysis on survey therefore involved quantitative data only. The data obtained were used as feature design analysis. The survey was conducted by online and are shared among students who have access to library. The question mainly asks about experience in using participants’ accessible libraries and highlights features available on said libraries and improvements that could be done on the system.