An important characteristic of a personnel manager is effective leadership skills. A personnel manager is in charge of organizing and coordinating the affairs of the department. She directs staff in effectively fulfilling their duties and responsibilities. She also acts as the link between management and the employees. She advises and assists management in developing effective workplace policies. She, therefore, should have adequate understanding of the needs of the employees, and create a favorable balance between the best interests of employees and the objectives of the business.
Listening to other coworkers’ problems is not sufficient. A good manager has to solve them and prove his commitment to the team goals. It’s also his responsibility to define goals together with his team and assign the responsibility to team members in a clear manner. He has a clear vision in what direction he wants the team to grow. He should ‘infect’ others with this vision and make them follow the same direction.
manager must be dealing with people in such a way as to motivate, enthuse and build respect.