Loan Origination System (LOS) team of Thanachart Bank has slow response problem often, As DBA, I had investigated everythings that potential to be root cause, But It seem to be happen from poor queries of application. Therefore I used "IBM Tivoli Composite Application Manager for Applications" (ITCAM) which is a tool that provides proactive monitoring, management, capacity planning and historical analysis for heterogeneous applications and application infrastructures