In this study it was found that it is not possible to identify a single factor responsible for the failure of micro and small enterprises. Companies went bankrupt due to a number of problems and failures that have not been settled and progressed to her mortality. However, the lack of customer factor was indicated by the failure of most companies in this study. The lack of customers is a problem not only covers companies in IT, but all kinds of companies that do not conduct marketing activities
As seen in the data analysis, the entrepreneur's profile and previous experience were not factors that influenced the corporate bankruptcy, as the education level of respondents was high and almost all had previous experience in the field of business. However, lack of knowledge or managerial experience may explain the failures in planning and management of the business