Thank you for contacting Visa4UK Support.
You may be able to find your answer in one of the FAQs (Frequently Asked Questions) at this link: www.visa4uk.fco.gov.uk/Home/ViewFAQ . If the answer to your query is held in the FAQs you will not receive a further response from this email address.
Please note:
• We can only deal with queries concerning technical difficulties with Visa4UK accounts and applications from this mailbox. Please see the further guidance below under Enquiries about Visa Services.
• Some users are encountering issues as they are using non-supported browsers, please ensure you are using one of the tested browsers detailed in the FAQs.
• Please ensure you enter the correct current location details of the applicant at all stages of the application. This will affect the appointment options, and will produce error messages if United Kingdom has been entered.
• You can only register an account once against any single email address. If you try to register again you will receive a 'Registration Unsuccessful' message. You can reset your password by clicking on the Forgotten Your Password link via the Log In and Registration page at https://www.visa4uk.fco.gov.uk/.
• If you receive a message that the website is busy, then please try again as we may be experiencing a busy period. The website will be available in due course. Your patience is appreciated.