Executive summary - Five key findingsThe aviation industry is rapidly evolving. As it does, the demand for talent within the industry – from customer service to ground operations – will also evolve. But what does the future demand for talent look like, and how well prepared is the industry to conquer upcoming challenges?This report is based on a survey of over 100 leading industry HR professionals at airlines, airports and ground service providers. These professionals are responsible for the training and development of staff around the world, representing all geographic regions and a range of organizational sizes.Here are 5 key things you need to know from