IKEA co-workers on site in factories
IKEA co-workers at IKEA Trading Service Offices are often onsite at suppliers’ factories. They support and motivate
suppliers to implement and maintain IWAY requirements.Their active presence contributes to suppliers’ development.
IKEA auditors regularly visit suppliers to ensure that IWAY criteria are met. Each supplier is audited at least every second year. In some countries, the audit frequency is higher. The IKEA auditors help to set up action plans when there is non-compliance and conduct follow-up visits to review progress.The Compliance and Monitoring Group (CMG) is responsible for ensuring that the same audit criteria are followed worldwide. CMG works to fi ne-tune and calibrate audits by
training and supporting IKEA auditors in order to create
an overall standard of auditing.
Third party auditors such as KPMG, Intertek Testing
Services and PricewaterhouseCoopers participate to verify
IKEA working methods and audit results. These third party
auditors also carry out their own audits at IKEA supplier
locations.