The REAG has identified three broad behavioural attributes of resilience, which are detailed below:
Leadership and culture
The leadership and cultural attributes include:
• develops an organisational mindset/culture of enthusiasm for challenge, agility, flexibility, adaptive capacity,
innovation and taking opportunity
• promotes a consistent and transparent organisational commitment to a resilience culture, values and
vision, including a belief of ‘one in – all in’
• fosters an environment that supports agility, flexibility and initiative in decision making through trust, clear
purpose and empowerment of employees
• encourages increased personal resilience by employees, and
• boards and senior executives engage and provide leadership appropriate to their position on
organisational resilience.
Networks
The network attributes include:
• establishes relationships, mutual aid arrangements and regulatory partnerships
• understands an organisation’s community interconnectedness and its vulnerabilities across all aspects
of supply chains and distribution networks, and
• promotes open communication and mitigation of internal and external silos.