Complexity consider the extent of differentiation within the organization. This includes the degree of specialization or division of labor, the number of levels in theorganization’s hierarchy, and the extent to which organization’s units are dispersed geographically. As tasks at Celestial Seasonings became increasingly specialized and more levels were added in the hierarchy, of course, is a relative term. Celestial Seasonings, for instance, has a long way to go to approach the complexity of a General Electric or an IBM, where there are hundreds of occupational specialties, nearly a dozen levels between production workers and the chief executive officer, and organizational units dispersed in countries throughout the world