Target Audience: Cranes which out of warranty, especially who long lost, around 50 cranes total.
Number of Participants: 2 teams. 1-2 units a day/team
Duration: 1 month
Expected outcome: Collect long lost customers and establish customer relationship once again. Keep cranes in good condition. Perhaps some parts sale.
Action: Service engineers offer crane check-up for 45 items checklist.
Complimentary: Every participants get small gifts and certificate.
Estimated expenses: Claim for work and travel expense.
Travelling cost: 0.5 USD/KM.
Labor cost: 3 hours per crane. 10 USD/hour. 50 units/ 1,500 USD
50 Polo shirts, 500 baht each, total 25,000 baht.