We always encourage our members to communicate with each other when there's a problem with a transaction. If you've already attempted to contact the member but were unable to resolve the problem, you can open a case.
To start the resolution process, please tell us what your problem is:
I bought an item. I sold an item.
I haven't received it yet.
I haven't received my payment yet.
I received an item that does not match the seller's description.
I want to cancel a transaction.