Dear customer,
We would like your kindness to accept our apology for this mistakes .We regret very much that you don't receive the item as required. And a waste of your time .Because this item was sent to logistic supplier to handle its. When we checked with them. The item lost during delivery process. At this time the item out of stock. We can't sent another shipment to you so we aren't sure that when the product is ready to be delivery for next time. To avoid the error like this case again. We consider that to Full refund 100%= $82.99,and offer Extra compensation 10%= $8.30 of total cost.This process will complete immediately. Please waiting for amazon staff take action for Refund process about 1-3 Days
We try to find the best solution for resolve your issue,We hope that you will accept and satisfaction our solution