o Quotations and update standard contacts for FIT and FIT packages.
o Able to applied variety visa information.
Other tasks assigned by Manager.
Responsible for customer service as a Tour Coordinator.
In charge of optional tours, services and coordinate with clients.
Identify and resolve complaints, needs, issues from the customers.
Cooperate with hotels and staff who are part of the tour.
Follow up the tour and feedback from customers, since the tour starts until the end.
Prepare a variety of status reports.