Dear Carry,
Refer to last order of item no.SJ0038-00-R , qty 10000 pcs and replacement 80 pcs
As I have informed you on April 20, 2015 that we found big problem, Jar broken too much.
Due to Paper Carton too thin! You packed all in 2 pallets, It is too tight! and You stack the cartons too tall! I think you should divide in 3 pallets because Too heavy weight!
Pls see the attached images and note that all qty broken jar is 6,527 pcs.
Other problems are :
Color painting peel , total qty is 133 pcs.
Color painting not clear too blur , total qty is 227 pcs.
Black dot. Total qty is 109 pcs.
Missing qty is 120 pcs. (total order is 10,000 pcs and replacement 80 pcs but this shipment received only 9,960 pcs).
For all problems in above , I will send their images to you within tomorrow for your ref.
However, pls consider these problems and let us know how to solve this problem.
Waiting for your reply in soon.
ํYours truly,
NIGHT