No quality gates are ignored, and the project is not
forced through gates with brute force. The system
must, for example, not be shipped andor taken into
operation before it is acceptably completed and
debugged. Business processes, and routines are reengineered,
and staff is trained to make efficient use of
the new system. Internal, political aspects on changes
in roles, and responsibilities are managed. Site
acceptance tests are prepared. The hand-over and trial
period is prepared and camed out with active user
involvement. Final acceptance procedures are defined,
and final acceptance given. A post implementation
contract is signed with the supplier.
Responsibilities of strategic IT/IS management.
Strategies regarding what should be carried out by the
line organization in terms of system operation, support,
training, etc., must be in alignment with available
resources, competence etc.. Responsibility and
resources must be assigned to the user organization to
take care of all tasks related to taking the procured
system into operation