Sorry to inform you, I received a message from Taiwan Customer. The TAIWAN010 shipment is stuck in Customs! Therefore, the health certificate (copy attached) needs revision again as soon as possible! L
Here is the message from the customer and attached are photos he sent referring to the ingredient issue.
Dear Karen,
I regret to inform you that the shipment is now suck at custom.
Due to the dog steak Frites formula change and has now beef lung and beef kidney in it. As we asked before, we need to point out all the part of beef in the HC. The quarantine office now asking us to revise the HC.
It need to have Beef lung and beef kidney from New Zealand on the HC.
We will send back the original HC back to Southeast. Please ask them to help revising it.
Korn, I have instructed the customer to return the original health certificate back to you for revision at the following address: We hope this can be done as soon as possible! Please confirm?