Respond to all inquiries both new prospects and existing agent clients on a daily basis in a timely manner
Collaborate with all internal teams and suppliers to create competitive itinerary proposals
Ensure accuracy in all details in contracts and quotations
Complete all booking procedures
Enter bookings into the computerized reservation system
Follow up on financial aspects of all bookings (invoice / payment)
Manage travel documents
Support Operations Team and Tour Guides
Assist other team members when requested