anordstromrack, as a loyal, long-time customer, i've come to love so much of what you offer except your tags Especially on your shoes, there is often more messy, sticky residue than normal attempting to remove them. Just a thought from a loyal customer. Happy Holidays! #nordstomrack #nordstrom #shoes rack We're very sorry for any disappointment we have caused. We suggest using a blow dryer to heat up the glue and remove however, please know we've shared your feedback with our team. -Allie