Respondents indicated moderate satisfaction with the available information for purposes of both day-to-day and longer-term developments. This suggests that there is potential to improve SMTE information provision both online and through industry associations. It was found that the most useful mechanisms for disseminating information were the Internet and face-to-face business networking. This is consistent with the findings of Fillis and Wagner (2005) who concluded that from an SME perspective, proactive information seeking, networking, closeness to the customer and communications are as useful as online technologies. Relative to the highly ranked Internet,