theoretical potential for a positive long-term sustainable development even though
this could not be proven for investigated plants. A comparison between Volvo
Group CMS and internally managed chemicals provide no straightforward indication
of the success of the CMS business model. For a successful partnership it is
important to set up a financial agreement and allocate responsibilities in accordance
with the products and services provided. A positive environmental outcome cannot
be taken for granted. The process development strategy must also involve other
important actors, such as equipment suppliers.
To support the continuous improvement of environmental performance of the
CMS partnership, factors that influence the performance should be evaluated. The
communication and trust may be monitored by surveys. The expenditure on
research and development of chemical management, equipment and some less
tangible costs should be measured or estimated possibly by using EMA. The
factors influencing the environmental outcome of chemical management are complex
and interlinked. The responsibility allocation and the financial agreement for each
product and service are factors of the utmost importance together with setting up
common environmental goals and developing knowledge management support
systems. Finally, trust and involvement of all parties is a prerequisite for environmentally
sound chemical management. The financial incentives and organisational
support for development and improvement of the chemical management should be
further researched using improved performance indicators.