We’re trying to get a first shipment over to Spain for Revlon’s travel retail business. For this we agreed to use the same procedures as all other travel retail customers, and so we expected that you would arrange the Airfreight as you do for other customers.
Please inform us who is the authorizing person in Revlon Asia or Revlon US who has to authorize this new freight lane with GAC, or if not we will arrange freight at our expenses.
We really need to clear this urgently, shipment is stuck in Thailand now for weeks and the customers patients is up.
Thanks for a quick response.