Hello from Amazon.
Thank you for responding to the A-to-z Guarantee claim on order 107-1982379-1747427.
After further review, we have debited your seller account for this claim. We took this action because the information you provided does not show proof of delivery to the buyer’s shipping address.
To protect against future claims, you may wish to use signature-required ship methods. For more information about our A-to-z Guarantee program, search on “A-to-z Guarantee” in seller Help.
If the buyer receives their order, please advise them to contact us at buyer-guarantee@amazon.com to withdraw the claim.
We appreciate your cooperation in resolving this claim.
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Shaik Naveed
Account Specialist
A-to-z Guarantee Program