Understand the methodologies and protocols of our English Language and Literacy programs
· Overseeing the everyday running of English class and monitor student progress
· Provide support to students using intervention strategies provided by the company
· Provide excellent customer service support to students and their parents.
· Assist clients to set appropriate expectations and goals for our programs and help manage these expectations through the course of the programs.
· Ensure students make the best progress and established goals are appropriately met.
· Key person to provide regular communication on students’ progress to parents.
· Carry out general Ad Hoc Duties