I’m writing to ask about adding currency when we made a booking via RMG tours.
Recently we made a new process to prevent the rate discrepancy between the rate just before the creation and the rate just after the creation.
And we found some odd error on RMG tours’s booking that between the rate just before the creation and the rate just after the creation has 25% difference.
It came out when we searched your rate we requested the rate with USD, but during that booking was made we didn’t request the currency and it changed to SGD.
That’s the reason why we had the 25% difference.
So we did look into closely, and there is a history we had that function before, but RMG tours(11 infotech) requested to remove it on 05 MAR 2012.
Now we need the currency value for our new process, so I’d like to ask to you,
1. the reason why RMG tours(11 infotech) requested to remove the currency value on our booking request
2. can we add the currency value on booking request, will that be ok for you ?
FYI, please check below.
This is when we searched your rate we requested the rate with USD, and get the response with same currency,