Lengnick-Hall and Moritz (2003)
Fewer HR professionals are needed
Speeds up transaction processing,
Reduces information errors, and
Improves the tracking
Control of human resource actions
Improves service delivery
Sadri and Chatterjee (2003)
Fasten HR decision making
Strengthen an organization’s character.
Beckers and Bsat (2002)
Increase competitiveness improving HR operations
Produce a greater number and variety of HR reports
Shift HR focus from administrative to strategic HRM
Reengineer the entire HR functions of companies