Guided by protection motivation theory (Rogers 1975) and additional decision-making theories and models, the model of international tourism decision-making process (Sönmez and Graefe 1998a) suggests that decisions through- out travel are shaped by a number of external (e.g., media coverage, social interaction), internal (e.g., international travel experience, risk perceptions), and demographic influ- ences. Combined, protection motivation theory and the model of international tourism decision-making process posit that tourists’ risk information search behavior, as a method for safeguarding oneself from a risk, can be directly affected by several external, internal, and demographic factors.
In alignment with an emerging research area (Pennington- Gray, Kaplanidou, and Schroeder 2012; Schroeder 2012; Schroeder et al. 2013), the purpose of this study was to investigate whether a number of internal, travel-related, and demographic factors have an effect on the likelihood that international tourists will turn to social media to seek information if a crisis were to occur within their immediate vicinity during travel.
Accordingly, this study sought to address four research questions:
1. How do demographic factors (i.e., country of origin, age, gender) influence the likelihood to use social media to seek information in the event of a crisis dur- ing travel?
2. How do travel-related factors (i.e., size of travel party, past international travel experience) influence the like- lihood to use social media to seek information in the event of a crisis during travel?
3. Howdoespastsocialmediause(i.e.,useofsocialmedia during past travel planning, use of social media during past travel) influence the likelihood to use social media to seek information in the event of a crisis during travel?
4. How do risk perceptions influence the likelihood to use social media to seek information in the event of a crisis during travel?
Figure 1 provides the schematic model for this research study.
Guided by protection motivation theory (Rogers 1975) and additional decision-making theories and models, the model of international tourism decision-making process (Sönmez and Graefe 1998a) suggests that decisions through- out travel are shaped by a number of external (e.g., media coverage, social interaction), internal (e.g., international travel experience, risk perceptions), and demographic influ- ences. Combined, protection motivation theory and the model of international tourism decision-making process posit that tourists’ risk information search behavior, as a method for safeguarding oneself from a risk, can be directly affected by several external, internal, and demographic factors.In alignment with an emerging research area (Pennington- Gray, Kaplanidou, and Schroeder 2012; Schroeder 2012; Schroeder et al. 2013), the purpose of this study was to investigate whether a number of internal, travel-related, and demographic factors have an effect on the likelihood that international tourists will turn to social media to seek information if a crisis were to occur within their immediate vicinity during travel.Accordingly, this study sought to address four research questions:1. How do demographic factors (i.e., country of origin, age, gender) influence the likelihood to use social media to seek information in the event of a crisis dur- ing travel?2. How do travel-related factors (i.e., size of travel party, past international travel experience) influence the like- lihood to use social media to seek information in the event of a crisis during travel?3. Howdoespastsocialmediause(i.e.,useofsocialmedia during past travel planning, use of social media during past travel) มีอิทธิพลต่อโอกาสการใช้สื่อสังคมออนไลน์เพื่อค้นหาข้อมูลในกรณีวิกฤตในระหว่างเดินทางหรือไม่4.ไม่รับรู้ความเสี่ยงมีอิทธิพลต่อโอกาสการใช้สื่อสังคมออนไลน์เพื่อค้นหาข้อมูลในกรณีวิกฤตระหว่างการเดินทางรูปที่ 1 แสดงแบบแผนผังตัวอย่างสำหรับการศึกษาวิจัยนี้
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