1. Cancellation
1.1 Any cancellation occurs 7 days before departure date, 50% refund will be made.
1.2 Any cancellation occurs 3-6 days before departure date, 25% refund will be made.
1.3 Any cancellation occurs 1-2 days before departure date or on the departure date or no show, no refund will be made.
2. Change or Amendment Change or amendment must be made directly to Journey Co.,Ltd. only.
2.1 Changes notify 7 days before departure date is free of charge depending on the availability of the hotel room in case for tour packages and group tour.
2.2 Changes notify 1-6 days before departure date, surcharges apply as company policy and depending on the availability of the hotel room in case for tour packages and group tour.
3. Our tour rates include pick up and drop off service in the city area only. If customer does not want the pick up or transfer service, there is no refund. If the hotel is far away from the city or as the company policy, there are extra charges.
4. Children policy
4.1 Children age below 2 years old or height below 100 centimeters is free of charge.
4.2 Children age from 3-9 years old or height from 101-140 centimeters is charged at 70% of adults price.
4.3 Children age from 10 years old or height from 141 centimeters is charged as adult.