RECEIVABLES MANAGEMENT - THIRD PARTY OUTSOURCING
Today, companies appoint third parties to undertake this back office process to monitor the accounts receivables. In other words, the companies give a third party the responsibility of account receivables management. The BPO companies collect the due amounts from the respected customers on behalf of the company and hand it over to them in exchange for a pre-decided fee. Through outsourcing, the company maintains a smooth relationship with the customer as there is no direct negative contact in the process of collecting dues.
OUTSOURCING ADVANTAGES
Accounts Receivable outsourcing increases the cash flow of the company resulting in fewer overdue customers. In addition we get the benefits of expansion without hiring & training additional staff for accounts receivable and collection. Operational costs are also reduced through outsourcing. The third party recovery services quickly identify the most viable accounts and focus on them to get the highest net back.
CONCLUSION
Late paying Customers are a true epidemic. This can cripple a small business' ability to operate. Revamp your entire receivables management process and make the collection process easier by striving to improve accuracy in order and formulate a portfolio strategy for receivables. Cost optimization is imperative and outsourcing is a valuable tool to achieve this.
TIP
While managing accounts receivable, it is always worthwhile to know what the customer is thinking, his likes and his dislikes in order to make him pay up.