Questions included users general information, other modes of transportation they use, and their
perceptions regarding the quality of Doha bus service. The researchers had chosen Old Al Ghanim Bus Station(main bus station for the service) to run the administered questionnaire/survey. The station serves bus routes
numbers 11, 33, and 76, three of the busiest routes in Doha. Bus number 33 travels through Salwa Road, bus
number 76 travels through the city center, and bus number 11 travels to the old airport. Departing from
Mowasalat Headquarter at 3:20 am returning back at 11:20 pm, each route is assigned four trips per day.
Mail-in questionnaires, phone interviews, and internet-based surveys were not considered since it would be
difficult to provide a representative sample of the population at large resulting from many population segments
not using the service. Thus, it was decided to use only handout questionnaires for this study. In this approach, 500
survey forms were printed and distributed randomly among bus users at the Old-Al Ghanim bus station. These
forms were handed out randomly in several locations covering the three routes served by the main station. The
researchers explained the questionnaires to the people in person then asked them to complete them by hand and
return them to the researchers there itself. All 500 distributed survey forms were collected. However, only 278
surveys forms were considered complete and used in the analysis. The remaining forms had more than 30%
missing responses (questions) and hence they were disregarded.
Questions included users general information, other modes of transportation they use, and theirperceptions regarding the quality of Doha bus service. The researchers had chosen Old Al Ghanim Bus Station(main bus station for the service) to run the administered questionnaire/survey. The station serves bus routesnumbers 11, 33, and 76, three of the busiest routes in Doha. Bus number 33 travels through Salwa Road, busnumber 76 travels through the city center, and bus number 11 travels to the old airport. Departing fromMowasalat Headquarter at 3:20 am returning back at 11:20 pm, each route is assigned four trips per day.Mail-in questionnaires, phone interviews, and internet-based surveys were not considered since it would bedifficult to provide a representative sample of the population at large resulting from many population segmentsnot using the service. Thus, it was decided to use only handout questionnaires for this study. In this approach, 500survey forms were printed and distributed randomly among bus users at the Old-Al Ghanim bus station. Theseforms were handed out randomly in several locations covering the three routes served by the main station. Theresearchers explained the questionnaires to the people in person then asked them to complete them by hand andreturn them to the researchers there itself. All 500 distributed survey forms were collected. However, only 278surveys forms were considered complete and used in the analysis. The remaining forms had more than 30%ไม่พบคำตอบ (คำถาม) และดังนั้น พวกเขาก็
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