Hello,
This game is new. Game console and accessory are in factory plastic as you see in picture. The boxes was open for checking and make sure that it's 100% working before shipping. this game come from Galaxy Distribution, who were the licensed suppliers for Sega in Thailand. The game have been keep in their warehouse as unsold new old stock for more than 10 years in dry and clean storage,that is why the color on the box are still vibrant but it may have a little shelf wear(please see box condition in picture). I buy this console 3-4years ago and keeping in dry and clean room. I sold this more than 10 boxes and their are limited quantity left in my stock now.