China official language is Mandarin or Putonghua (common language) where an estimate of around 80% of the urban population in China use as their main language of communication and there are also numerous major Chinese oral dialects as depicted in Table 3. The complexity of Chinese language is due to one of its attributes, which is a tonal language that relies on four distinct tones with 5 levels of pitch range.
Language is arguably the most distinct differences when it comes to culture. For Chinese as observed by Alon, Littrel & Chan (2009), they associate written name with the long history of written communication in China and beautiful crafted characters can yield positive brand perceptions. Due to the numerous dialects in different regions within China, communication within different regions are not fully understood, for example, Northern Chinese (who speak Mandarin) may not fully understand Southern Chinese (who speak Cantonese) and vice versa. This results in complications when it comes to making a universal Chinese branding strategy to market in China, and care must be taken when products brand names are being transliterated so that they will have positive appeal to consumers.