Due to the shipment is very critical and customer could not wait anymore. The best action we have to do and let customer cool down is we must did everything fastest. Air Export Schenker TH, we have to handle export local handling (transport and customs clearance) and airfreight for this urgent shipment to meet customer requirements without delay.
Based on instruction of customer to change the transport mode from Ocean mode to Air mode but all the freight amount will be absorb by Schenker. Then, we (airport team), arranged the shipment based on Ex-works basis but reflected all freight amounts based on Ocean freight as per suggested by Ms.Juliana Menetrier.