CONFIRMATION LETTER
Once a convention is booked, a confirmation letter is sent to the association executive. The letter typically states the dates in question, alternate dates, and the days of the week; the number of rooms, suites, and meeting rooms reserved; abnormal arrival patterns; and a review of the function space reserved for the program. The function space should be acknowledged but not mentioned specifically by name in case changes are necessary.
The catering manager generally follows up the confirmation letter with a brief note inviting the association executive to call at any time to discuss the arrangements.