However, as indicated by OUM’s cumulative attrition rate of 42.3% from the years 2001 to 2008 (Abdol Latif, Sumalee, & Bahroom, 2009), much more needs to be done to help sustain the distance learners who are likely to feel isolated and alienated because of a lack of interaction and communication with fellow learners, tutors, and the university as compared to those in traditional universities (Hara & Kling, 2001; Flowers, 2001; Zirkle, 2002; Dzakiria, 2005).