Please note the following:-
1. Where is the meeting note? Please include it into the pack. Have a look at what a meeting should be like.
The meeting note seeks to identify 3 things:-
a. What is customer looking to do with us?
b. Assess (Guess) how much client is worth (assets, properties, etc, etc)
c. How much volumes client will be doing - you can directly ask client how much he needs for the limit.
Basically, I have no idea about this client and the only available info I will have about them will be your report on them.
2. On the document checklist, if customer is not able to supply, for eg., financial statements, please explain why. For eg., this customer, is less than 1 year in operation and so no financial statement yet.
3. In the credit form, for the "Comments - Marketing Officer", you have only put as "The Company has stability in business". That is too simple and I cannot imagine exactly what you mean by that. So if you have your meeting notes, you can also put it as "please see meeting notes". However, make sure your meeting note has a lot of information so that I can understand what the client wants to do.
4. Since this is a new company, maybe you can also ask for their personal bank account statements (their company bank account balances are too little - very worrying). If the customer is a very well know company, that is, long established, then maybe we don't need to ask for it.
5. I think for Malaysian accounts, it will be a good idea to also ask for "Proof of Residential Address". If the customer is a very well know company, that is, long established, then maybe we don't need to ask for it.
6. Why is the "Copy of Commercial Registration/Business Registration" not included?
7. The "Copy of List of Shareholders" is more than 1 year old - not acceptable. If you didn't notice the paid up capital is only MYR2.00. Maybe you can ask them why the paid up capital is only MYR2.00?
8. Why isn't the I/D and passports certified true copy? Did they give you their original documents to make copy or they only give you a photocopy of their I/D and passports?
If you were the one who make copy of the I/D and PP from the original I/D and PP, then you can certify that you have seen the original.
You can use the following wording:-
https://mmi211.whatsapp.net/d/ZP4K1bmktDrHMF5VV56VcVUbsnU/AsHGb2PC8IKeSdEgUxo4F3MUZOSVJtfN3_O39F3kO340.jpg
If the I/D and PP copies were made for you, then, please ask them for clear copies, I cannot make out any of the faces on it, all too dark. Also, they need to get it notarised by lawyer or notary public or a Chartered Accountant.
Anyway, Malaysian I/D is not acceptable for account opening. Their I/D do not have the following details:-
a. It doesn’t have date of birth.
b. It doesn’t have date of issue.
c. It doesn’t have place of issue
d. It doesn’t have place of birth.
e. It doesn’t show the Race.
It just doesn’t have a lot of details. So in future, please for all Malaysians, only PP are acceptable.
9. Can you give me more detail about the company secretary? Usually only lawyer or notary public or Chartered Accountant can certify the documents.
10. Where is the “List of Authorised persons for processing transaction”? Any reason why this was not provided?
11. Where is “Signature Samples of the Board of Directors”? Any reason this is not provided?
Where I am concerned, give me more details (meeting note) so I can approve the limit first. The KYC / Compliance, K. Lord will tell you herself.
Thank you.