Dear phats.th2014,
dear friend
how are you
i am so sorry to disturb you again
we have refund you full money , and sent you request to change the feedback , could you please help us to change the feedback ?
your feedback is so important for u s, and i know you are honest , you will help us to chenge it , is that right ?
according to my experience , there are some customer will never respond me after my refund or resent the item ,and not help us to change the feedback
but i know you will not do that
so , please help us
looking forward for you soon
Carolyn