Says another manager at a small company, “For some reason,
those with valuable information to share like to keep it. Information that is shared is partial, sometimes irrelevant, and said quickly
without an opportunity to ask questions. If this is the age of information, then we missed it. Truly great companies believe knowlmation, then we missed it. Truly great companies believe knowledge is power and empower the people to the fullest with as much
information as they can possibly provide. But our company feelsinformation clogs the system and we don’t pay our people to think;
we pay them to work.”
In this age of transparency, it is easy to argue that sharing too
much information is better than sharing not enough. However, the
simple sharing of information does not mean anything positive will
happen on the part of the recipient.
“Poor communication can result if I share too little, or if I throw
so much at you it is overwhelming and meaningless,” says Frank
Ovaitt, president and CEO of the Institute for Public Relations, a
nonprofit research and education organization funded by the
industry.