I have checked picture.
Though I agreed to issue supplier complain, but
after looking at picture, we have to prove that our packaging was proper.
(so, I request Nuy san not to issue supplier complain right now.)
With watching picture it seems like box didn't have enough Shinbun to
prevent smashing from weight of another box.
Would you please check packing condition of smashed box.
Please ask ANI to take photo of inside smashed box.