Thank you very much for superb supports & extended hours workings from APD team, Credit analyst and Retail loan operation for processing new HL disbursement volume of THB 3.83 billions, a new record high of HL business volume this year
HL is the one of main reason why UOBT was awarded from the ASEAN banker this year. Together, we can punch above weight and excel many medium sized banks in Thailand!!!
We are very proud to have you as business partners who support fronted line people. You are truly demonstrate CAN DO attitude despite no major resources investments (in system enhancements or incremental FTEs) in your respective departments over last few years.
To improve efficiencies and reduce your pain points, we just hired K.Siriphat Chatchawalanon, a black belt & six sigma process improvement expert to improve origination process for HL.
Phase 1: Quick fixed/wins on bottlenecks & processes revisions with no system enhancement. (Target date : now - Aug 31)
Phase 2: Instant Approval Project (already introduced in UOBS) which will require overall revamped HL processes as well as major system enhancement (target in Q2/3, 2016)
Highly appreciate your coordination and support to give him times for meetings/discussions so that he can quickly assess necessary information to ease your burdens through process improvements.
Dear K.Siriphan
Welcome to UOB. You are joining us in a crucial moment which will define your Leadership CHARACTER and your REPUTATION in this bank when you can work with related stakeholders and quickly analyse impediments and introduce a quick win processes/solutions (without compromise credit parameters). We count on your expertise to make phase 1 happened in next 1-2 months