The pedestrian waiting
this paper evaluates the level of service (LOS) of waiting areas with high density pedestrian flow. After a detailed analysis of
the passenger survey data collected in the waiting areas of the 2010 world EXPO in Shanghai, the paper introduces a
. That aims to solve the problem of no comparability of the
conducted on the difference of the perception factors under
different population categories and facility environment. On the basis of this analysis, this paper develops a regression model
to analyze how the perception factor is related to the passenger s attributes (age, gender, number of partners, visiting times)
and the objective environment (weather, waiting facilities, waiting information available, onsite interactive program, the
sense in waiting
established. Consequently
boredom sense increases significantly. The data also shows a negative correlation between the perception factor and the LOS.