The overall objectives of stage 4 are to develop and market an
expansion strategy throughout the organization and to effectively manage
the growth of the KM system. Once the green light to expand the KM system
is obtained, there will be the added pressure of subjecting the system to the
same formal evaluation methods and ROI justification that other organizational
initiatives are normally subjected to. In order to get through this highly visible
stage of the KM implementation, it is important to demonstrate that the
system can meet the ROI criteria. This further requires skillful management